How the social process drives organisational behaviour
Ben Lewis, Tony Greenham
01 August 2014
It is human nature to yearn for predictability and control. Yet it is the nature of people to be unpredictable even when they appear to be under control.
What can managers do in the face of this paradox? If human beings are so unruly, can any management structure, strategy or plan truly control, or even fully reveal, what is actually happening within the social world of organisations?
Drawing on historical and contemporary theories of social and organisational behaviour, this book reveals why managers need to focus relentlessly on the ‘reality of now’ — the everyday interactions between people driven by their own feelings, motives and relationships.
The authors argue that we should learn to embrace the complexity and unpredictability of the social process as an essential ingredient in innovation, creativity and progress.
Democracy & participation
If you back a recovery plan based around great public services, protecting the planet and reducing inequality, please support NEF to build back better.
Ayeisha Thomas-Smith is joined by communications expert and principle at ASO Communications, Anat Shenker-Osario
23 October 2020
Ayeisha Thomas-Smith is joined by Unions Renewed authors Alice Martin and Annie Quick
25 September 2020
A new book makes the case for a renewed role for unions in challenging financial capitalism.
Alice Martin, Annie Quick
Ayeisha Thomas-Smith is joined by NEF Senior Organiser Becki Winson.
08 May 2020