Building the Mutual State

The Mutual State is a citizens-oriented approach to public service reform.

By bringing users into the frame and creating a framework for social entrepreneurship, the Mutual State fosters more responsive public services, and helps to reweave democratic relations between citizen and state.

This report draws together the findings from a virtual think-tank on mutualisation, designed to test, challenge and improve the core approach, running over six months up to May 2002.